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Set Up Page Pro

Page Pro is the commercial paging announcement module — paid-license. It schedules pre-recorded announcements to be paged across phone groups at specific times (e.g. "the cafeteria opens in 10 minutes" announcements). Different from basic Paging (real-time intercom — see Set Up Paging).

Commercial module

Page Pro requires a commercial license from Sangoma. Confirm it's installed at System Admin → Module Admin before configuring. If it's not present, this menu item won't be visible.

Before You Start

  • Page Pro module installed and licensed.
  • The announcement is recorded as a System Recording.
  • The phone group(s) to receive the page exist (Paging Group — created in System Attributes → Paging).
  • You know the schedule (one-time or recurring days/times).

Steps

  1. Go to System Attributes → Page Pro.
  2. Click + Add Page Pro Announcement.
  3. Fill in:
    • Description — e.g. Lunch Break Reminder.
    • Recording — pick the System Recording.
    • Page Group — pick the paging group(s).
    • Time — when to play (one-time time/date, or recurring schedule).
    • Days — which days of the week.
    • Repeat — number of times to play in succession.
  4. Click Submit.
  5. Click Apply Config.

Verify

Wait until the scheduled time (or set the time to a few minutes from now for testing). The announcement should play through the page group.

Common Issues

  • Page never fires. System time is wrong (UnifiedBX uses host clock — check timedatectl).
  • Page Pro menu missing. License expired or not installed.
  • Some phones don't ring/page. Phones not in the page group, or phones don't auto-answer page calls (some need a config flag in their provisioning).
  • Audio plays on speaker but caller talks back. Page Pro pages are one-way. If you need duplex, use Intercom feature codes instead.