UnifiedBX Knowledge Base

Internal how-to documentation for UnifiedBX (Wolf Tech Group).

Use the sidebar to navigate by section, or the search bar at the top to find a specific task.

Sections

• Call Routing — IVRs, time conditions, queues, ring groups, inbound/outbound routes
• Extensions & Users — adding, editing, voicemail, find-me/follow-me
• Trunks & DIDs — SIP trunks, DIDs, outbound CID, DISA
• Recordings & Media — system recordings, announcements, music on hold
• Conferences & Groups — conference rooms, paging, VM blast, broadcast
• Reports — CDR, system status, recording/voicemail/pinset reports
• System Admin — backups, modules, firewall, certificates, sysadmin
• Apps & Integrations — Bria, XMPP, Sangoma Connect, REST API, CLI